Victim of fraud

Stay one step ahead of the criminals

Scammers can fake our phone number

Looking up a phone number won't tell you who's really calling. Here's how to handle calls and messages that make you suspicious.

How to report fraud or a scam

Get in touch with us right away if you think you may have paid a scammer, or you’ve seen suspicious activity on your account. Here, you’ll find the numbers you need, the next steps to take, and what we’ll do to help.

Scammers are quick to adapt – and we’re constantly uncovering new scams.

How we help to keep your money safe

We always look out for threats from fraudsters. Here are some measures we take to make sure your money is secure.

If your money’s being controlled by someone else or you’re not allowed to be financially independent, we’re here to help you. Here’s a set of steps you can take to protect your money, and where to find further support.