Quick and easy

Built in to our online application, Remote Document Verification (RDV) enables your customers to quickly and easily confirm their identity without leaving or breaking the application process.

Customers who need to confirm their identity are moved seamlessly into the RDV process and can use their own device to continue. They will be given clear instructions on photographing and submitting their chosen ID, and on taking a suitable selfie to submit for corroboration. The RDV process can help to reduce fraud by asking a customer to verify their identity straight from their device.

No break in the application process

Customers going through Remote Document Verification won’t see a break in their application journey and can complete the process using their own device.

In a matter of seconds, we will confirm if the customer has passed the ID verification, allowing them to complete their application seamlessly.

Flexible billing and delivery addresses

Having RDV built in to the application process means that customers have the opportunity to send their purchase to an address that’s different to their billing address. Great for gifting for example, or if they are buying items for a new house.

This also means Click & Collect options can be available for customers purchasing using finance.